Privacy policy

Valesta Group LTD
Address: Suite 5062, Unit 3a 34-35 Hatton Garden, London, England, EC1N 8DX
Website: simplecard.io
Email: data-officer@simplecard.io

Effective Date: 01/08/2024

1. Introduction

Valesta Group LTD (“we”, “us”, or “our”) operates the website SimpleCard.io, through which we provide personalised card printing services. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services.

2. Data We Collect

When you use our services, we may collect the following types of personal information:

  • Name
  • Photographs or Images
  • Medical Information (only as required for card personalisation)
  • Shipping Address
  • Phone Number

3. How We Use Your Data

The personal data we collect is used solely for the purpose of fulfilling your order and for marketing purposes. Specifically:

  • Printing and Personalisation: We use your data to create and print your personalised cards.
  • Order Fulfilment: Your shipping address and phone number are used to deliver your order.
  • Targeted Advertising: We may use your data, including browsing behaviour on our site, to deliver targeted advertising that is relevant to your interests.

We retain this data for 30 days after your order is fulfilled to ensure any issues can be resolved. After this period, all personal data, except for shipping and contact information, is securely deleted.

4. Data Sharing and Disclosure

We do not share your personal information with any third parties, except as necessary to fulfil your order (e.g., delivery services like Royal Mail).  We work with third-party service providers to deliver personalised ads. These providers may use cookies and similar technologies to collect data on your browsing behaviour.

5. Data Security

We take your data security seriously and implement the following measures to protect your information:

  • Encryption: All sensitive information (such as medical data) is encrypted during transmission.
  • Secure Storage: Personal data is stored on secure servers with restricted access.
  • Data Deletion: Personal data is deleted after 30 days, except for shipping and contact details, which are retained as part of our business records.

6. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request correction of any inaccuracies in your personal information.
  • Deletion: You can request that your personal data be deleted before the standard 30-day period.
  • Opt-Out: You can opt-out of receiving targeted advertising or other communications unrelated to your order.

To exercise any of these rights, please contact our Data Protection Officer, Vladimir Ilic, at data-officer@simplecard.io.

Request for Data Deletion

If you would like to request the deletion of your personal data from our records, please contact our Data Protection Officer using the details provided below. In your request, please include your full name, contact information, and any relevant details to help us identify your data in our system.

Contact Information:

Data Protection Officer
[Your Name]
[Order number]
[Email Address]
[Phone Number] (optional)


We are committed to protecting your privacy and will process your request as quickly as possible, in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and deliver personalised content and advertising.

  • Necessary Cookies: These are essential for the website to function correctly.
  • Analytical Cookies: We use these to analyse how visitors use our website, allowing us to improve our services.
  • Advertising Cookies: We use these cookies to collect data on your browsing behaviour and deliver targeted advertisements relevant to your interests. This data may be shared with our advertising partners.

You can manage your cookie preferences through your browser settings, including opting out of targeted advertising.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page.

9. Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Data Protection Officer: Vladimir Ilic
Email: data-officer@simplecard.io
Business Email: sales@simplecard.io

11. ICO Registration

We are registered with the Information Commissioner’s Office (ICO) under the certificate number ZB739360.