We accept major credit and debit cards, PayPal, and other secure payment methods. All transactions are encrypted for your safety.
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Frequently Asked Questions
Find Answers To All Your Questions
Orders
Shipping & Delivery
Refund & Exchange
What are my payment options?
How to track my order?
You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner(Subject to selected shipping method at checkout)
How do I cancel or change my order?
If you need to cancel or make changes to your order, please contact us at sales@simplecard.io within 24 hours of placing your order.
How long does the delivery take?
Delivery times depend on your location and shipping method. Standard UK delivery takes 3-5 business days, while international orders may take 7-14 business days. Please note this excludes processing time (0-5 business days).
Do you offer free shipping?
Yes, we offer free standard shipping depending of your order amount.
Do you ship overseas?
Yes, we provide international shipping to many countries. Delivery times and shipping fees will be calculated at checkout.
What is your Refund & Exchange Policy?
At SimpleCard.io, we strive to ensure your satisfaction with every purchase. However, due to the personalised nature of our products, refunds and exchanges are handled on a case-by-case basis.
How do I track my Refund?
Once your refund is processed, you will receive a confirmation email. Depending on your bank, it may take 5-10 business days for the funds to reflect in your account.
How long does it take to get the Refund?
Refunds are typically processed within 5-7 business days after approval. Bank processing times may vary.
Orders
What are my payment options?
We accept major credit and debit cards, PayPal, and other secure payment methods. All transactions are encrypted for your safety.
How to track my order?
You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner(Subject to selected shipping method at checkout)
How do I cancel or change my order?
If you need to cancel or make changes to your order, please contact us at sales@simplecard.io within 24 hours of placing your order.
Shipping & Delivery
How long does the delivery take?
Delivery times depend on your location and shipping method. Standard UK delivery takes 3-5 business days, while international orders may take 7-14 business days. Please note this excludes processing time (0-5 business days).
Do you offer free shipping?
Yes, we offer free standard shipping depending of your order amount.
Do you ship overseas?
Yes, we provide international shipping to many countries. Delivery times and shipping fees will be calculated at checkout.
Refund & Exchange
What is your Refund & Exchange Policy?
At SimpleCard.io, we strive to ensure your satisfaction with every purchase. However, due to the personalised nature of our products, refunds and exchanges are handled on a case-by-case basis.
How do I track my Refund?
Once your refund is processed, you will receive a confirmation email. Depending on your bank, it may take 5-10 business days for the funds to reflect in your account.
How long does it take to get the Refund?
Refunds are typically processed within 5-7 business days after approval. Bank processing times may vary.