Data Privacy and Security at SimpleCard.io

At SimpleCard.io, safeguarding your personal information is at the core of everything we do. We are fully committed to protecting your privacy while delivering a secure and seamless experience. Here is an overview of how we handle your data, along with our dedication to compliance and security.

Information We Collect

We collect the following types of information to ensure smooth order processing and to improve your overall experience:

• Personal Details: Name, address, email address, and phone number.

• Order Information: Details about the products you purchase, including customisation preferences.

• Payment Information: Securely processed through trusted payment providers.

How We Use Your Information

Your data is used exclusively for the purposes of:

• Processing Orders: Ensuring accurate customisation and timely delivery of your products.

• Improving Services: Enhancing your experience through feedback and order history.

• Communication: Sending order confirmations, updates, and responses to inquiries.

Data Security Measures

We implement robust measures to ensure your data remains secure at all times:

• Encryption: All sensitive information is encrypted during transmission.

• Secure Storage: Your data is stored on secure servers with access controls.

• Trusted Certifications: SimpleCard.io holds a TrustedSite certification, confirming our dedication to a secure online environment.

Regulatory Compliance

SimpleCard.io complies with the UK’s General Data Protection Regulation (GDPR) and is registered with the Information Commissioner’s Office (ICO):

• Data Controller: Valesta Group LTD

• ICO Registration Number: ZB739360

• Registration Validity: 20 August 2024 – 19 August 2025

We uphold all GDPR principles, ensuring your data is processed lawfully, transparently, and for legitimate purposes only.

Preventing Misuse and Verification

To maintain the integrity of our services, SimpleCard.io reviews every application to ensure that cards are issued only for valid needs:

• Application Review: Each order is checked to verify the inclusion of relevant disabilities or special requirements.

• Supporting Evidence: In some cases, we may request supporting documentation to confirm the validity of an application.

• Order Cancellation: If an application is found to lack valid information or raises concerns about potential misuse, the order may be cancelled, and a full refund will be issued.

Data Privacy and Your Rights

You have the right to:

• Access Your Data: Request a copy of the information we hold about you.

• Rectify Inaccuracies: Update or correct any incorrect details.

• Erase Your Data: Request deletion of your information, subject to legal obligations.

Verified by Meta

SimpleCard.io is verified by Meta, as indicated by the blue badge on our social media profiles. This reflects our authenticity and commitment to maintaining a credible and trustworthy presence online.

Contact Us

If you have questions about your data or need further assistance, please reach out to us at:

Email: data-officer@simplecard.io

We’re here to provide the support and transparency you deserve. Thank you for trusting SimpleCard.io with your data.