Shipping Information

At SimpleCard.io, we are dedicated to delivering your order quickly and securely, no matter where you are in the world. Below is an overview of our shipping process, including processing times, delivery options, and important considerations.

Processing Time

• Order Preparation: Once your order is placed, our team begins preparing it for shipment. This includes personalising your card and conducting quality checks to ensure it meets our high standards.
• Processing Duration: The processing time for orders is typically 0-5 business days. Please note that this timeframe is separate from the delivery time and does not include weekends or public holidays.

Delivery Options and Times

We offer both domestic and international shipping options to accommodate your needs:

United Kingdom

• Standard Shipping:
  • Delivery Time: Estimated at 3-5 business days after processing.
  • Cost: £2.49 (free for orders over £20).
• Express Shipping:
  • Delivery Time: Estimated at 1-2 business days after processing.
  • Cost: £4.99.

International Shipping

• Delivery Time: Estimated at 7-14 business days after processing, depending on your location.
• Cost: Calculated at checkout based on your destination.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing or postal delays.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information. This allows you to monitor your shipment’s progress until it arrives safely at your doorstep.

Additional Information

• Customs and Import Duties: For international orders, customs or import duties may apply. These charges are the responsibility of the customer and vary by country.
• Incomplete or Incorrect Addresses: Please double-check your shipping address to avoid delays. Orders returned due to incorrect addresses may incur additional shipping fees.
• Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us at sales@simplecard.io, and we’ll assist you promptly.

Contact Us

If you have any questions or need assistance regarding shipping, our support team is here to help. Reach out to us at support@simplecard.io, and we’ll be happy to assist you.

We’re proud to offer both domestic and international shipping, making it easier than ever for customers worldwide to experience the benefits of SimpleCard.io. Thank you for choosing us! 😊